#7876469 - 09/22/14 07:47 PM
Recommend me a good voip phone.
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Risky Business
Provides a Great Work Environment. he/him
Post Master Supreme
Registered: 05/17/10
Posts: 44810
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I am currently with vbuzzer and I am done with this piece of shit "company" with non existent customer support.
Who are you using? How much? Are you happy? Is it reliable?
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#7876567 - 09/22/14 08:56 PM
Re: Recommend me a good voip phone.
[Re: loudsubz]
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Risky Business
Provides a Great Work Environment. he/him
Post Master Supreme
Registered: 05/17/10
Posts: 44810
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Plan expired, phone number no longer works for incoming (this happened before and it wasn't an issue - like you didn't have one). I reset everything, now it says I don't have enough credits. I buy more credits than I need, still same message. Restart everything, nothing. Waited a few "business days" now I can make outgoing calls, but can't get incoming and when I call people no one picks up. WTF, I even called to order to Chinese Food and even they didn't pick up. I called 3-4 times and finally a guy picked up and wouldn't speak until I said "hello" like ten times. I asked him why he wasn't picking up, he said my number shows up as "00000000000" sure enough I called my cell phone and it's 0000000000.
I *contacted* their customer service outlining all the issues and in chronological order on September 8th, no response. Fuck them, fuck that piece of shit company and the unreliable shit service they *provide*. I should've known, if a company has no customer service phone number it's probably mickey mouse pos.
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#7876612 - 09/22/14 09:25 PM
Re: Recommend me a good voip phone.
[Re: Risky Business]
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loudsubz
Post Master Supreme
Registered: 08/16/01
Posts: 11333
Loc: Ontario, Canada
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Plan expired, phone number no longer works for incoming (this happened before and it wasn't an issue - like you didn't have one). I reset everything, now it says I don't have enough credits. I buy more credits than I need, still same message. Restart everything, nothing. Waited a few "business days" now I can make outgoing calls, but can't get incoming and when I call people no one picks up. WTF, I even called to order to Chinese Food and even they didn't pick up. I called 3-4 times and finally a guy picked up and wouldn't speak until I said "hello" like ten times. I asked him why he wasn't picking up, he said my number shows up as "00000000000" sure enough I called my cell phone and it's 0000000000.
I *contacted* their customer service outlining all the issues and in chronological order on September 8th, no response. Fuck them, fuck that piece of shit company and the unreliable shit service they *provide*. I should've known, if a company has no customer service phone number it's probably mickey mouse pos.
It can be a little daunting as the cheaper plans sort of require you to tweak your own hardware and rely on others to get help if things aren't going to plan. When I first got the service, I had to search high and low for answers on how to setup the linksys pap2 properly for any minor issues I was having. Once I tweaked it, has run great ever since.
Have you tried using the vbuzzer iphone/android app and see if you can make calls on it? I had that 0000000 error when my plan expired, but the next day they enrolled me in the new plan with my old number and it went back to normal.
Did you check on your online account to see if someone replied to your message?
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#7881918 - 09/25/14 08:32 PM
Re: Recommend me a good voip phone.
[Re: furball]
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xza8
Sr Member
Registered: 12/18/09
Posts: 1065
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I use voip.ms for my business
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