#7681893 - 05/06/14 09:03 PM
Re: New Rogers internet packages
[Re: Choco 'Nuck]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106985
Loc: Barrie, Ont,
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Anyone get the new Rogers Hitron CGN3 router/modem? I got it last night, I've had to reboot it probably 4 times already.. And this is when it's in gateway mode (ie not doing anything!).. Fucking god damn piece of shit. Didn't have this problem with the old Cisco DPC3825 gateway I just returned. Had the same problem. The firmware will update within 48 hours and it will be stable after that. I had to call the fuckers to do it in one day.
Thanks Wayne, I've been reading the same I'll give them a call tonight and get the update pushed.
_________________________
-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d 
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#7685296 - 05/08/14 07:37 PM
Re: New Rogers internet packages
[Re: LNXGUY]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106985
Loc: Barrie, Ont,
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So my router has the latest firmware, had a tech scheduled in this morning at 8am to check the line. It was reading 'high' so he fixed that. It's frozen once since the visit this morning. If this happens again overnight, this thing is going back to the store.
Anyone here running Teksavvy? They are available in Barrie now, similar 150 package and I can use my SB6141.
_________________________
-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d
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#7685427 - 05/08/14 08:43 PM
Re: New Rogers internet packages
[Re: Choco 'Nuck]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106985
Loc: Barrie, Ont,
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All this thing is, is a rebranded NetGear from what I can tell. We'll see how tonight goes.
_________________________
-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d
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#7685630 - 05/08/14 10:34 PM
Re: New Rogers internet packages
[Re: LNXGUY]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106985
Loc: Barrie, Ont,
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Well it's frozen twice, what a fucking piece of shit. However, the nice thing is that Rogers will allow me to use my Motorola Surfboard SB6141  Taking back the Hitron tomorrow!
_________________________
-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d
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#7685642 - 05/08/14 10:46 PM
Re: New Rogers internet packages
[Re: porschetr]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106985
Loc: Barrie, Ont,
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Well it's frozen twice, what a fucking piece of shit. However, the nice thing is that Rogers will allow me to use my Motorola Surfboard SB6141 Taking back the Hitron tomorrow! What kind of speed do you get with that?
It's a DOCSIS 3.0 gateway, so I'm guessing no slower then what I'm getting with the Hitron. It's also certified to work on Teksavvy (Which runs on Rogers anyhow) so I'm not too worried.
_________________________
-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d
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#7686045 - 05/09/14 09:42 AM
Re: New Rogers internet packages
[Re: LNXGUY]
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Raocorp
Cougar Slayer
Post Master Sr
Registered: 10/10/02
Posts: 7768
Loc: Toronto
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^ lucky LNX....rogers is really particlar what modems they allow eh. Did a sales person tell you this or a tech guy?
I had a sales person tell me once I can use whatever modem i want....i lol'ed
post up if your able to get the surfboard running
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#7686050 - 05/09/14 09:45 AM
Re: New Rogers internet packages
[Re: Raocorp]
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Raocorp
Cougar Slayer
Post Master Sr
Registered: 10/10/02
Posts: 7768
Loc: Toronto
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i;'d love to be able to use my own modem on Rogers. I'd really rather not switch.
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#7686051 - 05/09/14 09:46 AM
Re: New Rogers internet packages
[Re: Raocorp]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106985
Loc: Barrie, Ont,
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^ lucky LNX....rogers is really particlar what modems they allow eh. Did a sales person tell you this or a tech guy?
I had a sales person tell me once I can use whatever modem i want....i lol'ed
Tech guy told me as long as it's on the approved list, it's not a problem. Lucky for me it was. I've gotta go into the store today to get the MAC/Serial scanned in because there's a character limit in their DB which won't allow fulfillment type it in over the phone  
_________________________
-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d
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#7687809 - 05/10/14 10:20 PM
Re: New Rogers internet packages
[Re: Raocorp]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106985
Loc: Barrie, Ont,
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So apparently the tech guy I talked to was on crack, people at the Rogers store had no idea what the fuck was going on.. I'm on Hitron router #2, if this bullshit continues, I'm switching over to Teksavvy.
_________________________
-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d
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#7690074 - 05/12/14 08:29 PM
Re: New Rogers internet packages
[Re: Cee_mon]
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Raocorp
Cougar Slayer
Post Master Sr
Registered: 10/10/02
Posts: 7768
Loc: Toronto
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Yea I hear ya. But at 99$ you just have to use it for 10 months to pay it off.
but you shouldn't be paying for the rental anyway. bitch just a little and you should get it free.
I want to buy my modem cuz all the ones they supply are uber shitty. I've always hated this modem/router gateway nonsense.
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#7690077 - 05/12/14 08:33 PM
Re: New Rogers internet packages
[Re: Choco 'Nuck]
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Raocorp
Cougar Slayer
Post Master Sr
Registered: 10/10/02
Posts: 7768
Loc: Toronto
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^^ Haven't had one issue after the firmware upgrade.
Wayne, can you turn this thing in to "just" a modem? As in turn off everything??
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#7690142 - 05/12/14 09:14 PM
Re: New Rogers internet packages
[Re: Raocorp]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106985
Loc: Barrie, Ont,
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^^ Haven't had one issue after the firmware upgrade. Wayne, can you turn this thing in to "just" a modem? As in turn off everything??
Yeah, you can put it in 'Bridged' mode with ease.
_________________________
-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d
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#7695138 - 05/15/14 08:42 PM
Re: New Rogers internet packages
[Re: Choco 'Nuck]
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Raocorp
Cougar Slayer
Post Master Sr
Registered: 10/10/02
Posts: 7768
Loc: Toronto
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So Currently I have 50%off iNet and 30%off TV.
They offered me 55% off iNet and tv goes to full pop.
Plus internet and tv prices are up from what I was paying before.
I told them to cancel both. I'll wait for the winback call and likely keep the tv cuz my dad needs it. But the internet is done with them.
I'd rather switch to teksavvy, buy a decent dumb modem and enjoy more stable pricing rather than this game of cat and mouse with effing Rogers.
Maybe I'll switch to Bell for TV. I might call them tmr.
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#7695368 - 05/16/14 07:12 AM
Re: New Rogers internet packages
[Re: Choco 'Nuck]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106985
Loc: Barrie, Ont,
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Looks like the firmware upgrade finally worked, I'm all good. Also got my Trendnet TEW-818DRU setup and fuck me it's blistering fast!
_________________________
-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d
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#7696496 - 05/16/14 10:48 PM
Re: New Rogers internet packages
[Re: Choco 'Nuck]
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Raocorp
Cougar Slayer
Post Master Sr
Registered: 10/10/02
Posts: 7768
Loc: Toronto
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^^ Yeah, I had 50% off internet and 30% off cable, best I could negotiate with winback was 30% off both with free modem rental, and a free nextbox pvr.
Some people have still been getting 50% off internet, but I had it for the last two years, so I suspect they were hesitant to offer it again to me.
same i had the 50/30 disc for the last two yrs aswell.
I own my pvr's so I don't need that and I'm pretty sure i'll be switching the internet either way. Fuck this nonsense. Rogers regular prices are astronomical!
I also like the fact that Teksavvy as unltd bandwidth between 2am and 8am. I can do all my major torrenting during that time. And they have quite a few good modem options available too vs. Rogers.
How does the "winback" work?
Do you notify them a month ish before?
Or cancel it and not have the service until they call you?
This is what happens:
1) you call and say "I want to Cancel"
2) they send you to "retentions" dept (which used to be really good)
3) retentions offers you a bogus deal, you again say "I want to cancel"
3a) in my case I also say this "I wish I could be there when you tell your boss that you lost a customer that has been with Rogers for 40yrs" There is always dead silence after that sentence is said (its my fathers account actually).
4) a different Rogers dept. will call you up sometime before your official cancellation date and offer you something better than the bogus offer given by retentions in step 3. Last yr they called me back then next day.
Last yr they offered me a better deal than the original bogus retentions offer which I declined again. Then they finally gave me back the 50/30 deal so I stayed. My first offer from retentions last yr was 20%off internet and 15%off tv. I told the guy that was a slap in the face!
Edited by Raocorp (05/16/14 10:59 PM)
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#7702370 - 05/21/14 08:14 PM
Re: New Rogers internet packages
[Re: Raocorp]
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Raocorp
Cougar Slayer
Post Master Sr
Registered: 10/10/02
Posts: 7768
Loc: Toronto
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So, I caved again.
Rogers called me back today and gave me the same 50%/30%. I went with the Fibre60.
I wanted to change but @ $47.99 for the fibre60 I have nothing to complain about.
I guess next yr I'll switch, lol.
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#7702849 - 05/22/14 09:37 AM
Re: New Rogers internet packages
[Re: porschetr]
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Raocorp
Cougar Slayer
Post Master Sr
Registered: 10/10/02
Posts: 7768
Loc: Toronto
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I cancelled last Thursday, May 15, and they called me last night (May 21)
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#7703188 - 05/22/14 12:05 PM
Re: New Rogers internet packages
[Re: iamfob]
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LNXGUY
Post Master Supreme
Registered: 08/06/00
Posts: 106985
Loc: Barrie, Ont,
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I should try Raocorp's strategy when my discount expires in October
Just call them up and ask for another discount, I do this pretty much every Feb when mine expires as well.
_________________________
-Bill The GN would OWN you, your children and your children's children. '09 E90 335 d
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#7703239 - 05/22/14 12:39 PM
Re: New Rogers internet packages
[Re: Choco 'Nuck]
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Raocorp
Cougar Slayer
Post Master Sr
Registered: 10/10/02
Posts: 7768
Loc: Toronto
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^^ Doesn't work, retentions is crippled. You need to cancel to deal with winback.
^ troof
last yr was the same story. Retentions gave me buttkiss.
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#7703244 - 05/22/14 12:41 PM
Re: New Rogers internet packages
[Re: iamfob]
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Raocorp
Cougar Slayer
Post Master Sr
Registered: 10/10/02
Posts: 7768
Loc: Toronto
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I should try Raocorp's strategy when my discount expires in October
also, not sure if it makes a difference BUT the account is under my fathers name.
He's been a customer of Rogers since 1979..
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#7703422 - 05/22/14 03:27 PM
Re: New Rogers internet packages
[Re: Raocorp]
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Risky Business
Provides a Great Work Environment. he/him
Post Master Supreme
Registered: 05/17/10
Posts: 44797
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ITT: Rogers loyals
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FTMFW!!!
